Online Billing Registration

Register: First Time Only

You must complete the following steps the first time you want to view your account information. After registering, you should access your account information by clicking on Sign On. Important - As part of the registration you will receive a confirmation e-mail containing a link that must be used to complete the registration process. Some e-mail services allow blocking of Internet e-mail. Please be sure that your account is set to allow receipt of this confirmation e-mail from utilitybilling@lawrenceks.org.
  1. You must have e-mail. If you do not have e-mail, click here for information about a free e-mail account.

  2. Find your account number on your utility bill.

  3. You must locate your temporary PIN shown on your utility bill. The PIN is located below the comments section located to the right of the last bill amount line on your statement. The number will remain on the bill until you complete your online registration. After you have registered, the PIN will not appear on your bill.

  4. Read the following directions and then go to the sign on page.

  5. Enter your account number. The account number must be entered exactly as shown on the utility bill with the dash and no spaces, such as 123456-789012. If your account is listed with an asterisk, then please substitute a dash.

  6. Enter your temporary PIN that is shown on your utility bill.

  7. Click on the Sign On button.

  8. Create a new PIN, a PIN reminder and enter your e-mail address. The PIN number must have between 3 and 10 characters. The registration process stops here if you do not have an e-mail account.

  9. Click on Submit.

  10. Next, click on Exit. You will receive an e-mail from the registration process. Please open the e-mail, and click on the link within that e-mail to complete the registration process. Your e-mail address will be confirmed and you must enter your account number and new PIN.

  11. After you have clicked on the Sign-On button to complete the registration process, a screen will appear that states your account has been enabled and to click on the link provided to sign on to the system. Your registration process is now complete.

  12. To access your account information, sign on and use your own PIN.