Website Support System

In order to streamline support requests and better serve you, the City of Lawrence, KS website utilizes a support ticket system.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

To ensure the e-mail does not get marked as spam, please instruct your e-mail client to accept mail from www.ci.lawrence.ks.us.


Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.

Open New Ticket

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Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.