Continuous Improvement
The Planning and Development Services Department strives to improve efficiencies, track performance, and provide information on development in Lawrence and Douglas County. The department values customer feedback and is open to suggestions about how to improve our service to the community.
Please submit feedback and suggestions to Scott McCullough, Director, at smccullough@ci.lawrence.ks.us and the department will consider any recommendation to improve customer service.
| Reports tracking performance and development trends |
Department response to customer feedback |
| Matrix Study Status Report January 21, 2009 |
Lawrence Home Builders Association Response Letter – March 4, 2009 |
| Site Plan Processing Analysis Report January 21, 2009 |
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| 2008 Building Permit Trends February 3, 2009 |
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| Residential Lot Inventory Report January 30, 2009 |
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| Code Amendments |
Please submit feedback and suggestions to Scott McCullough, Director, at smccullough@ci.lawrence.ks.us and the department will consider any recommendation to improve customer service.

