Continuous Improvement

The Planning and Development Services Department strives to improve efficiencies, track performance, and provide information on development in Lawrence and Douglas County. The department values customer feedback and is open to suggestions about how to improve our service to the community.

Reports tracking performance
and development trends
Department response to
customer feedback
Matrix Study Status Report
January 21, 2009
Lawrence Home Builders Association Response Letter – March 4, 2009
2011 Building Permit Plan
Review Performance
Site Plan Processing Analysis Report
February 2nd, 2012
2008 Building Permit Trends
February 3, 2009
Code Amendments (PDF, 33 KB)


Please submit feedback and suggestions to Scott McCullough, Director, and the department will consider any recommendation to improve customer service.

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