Memorandum

City of Lawrence

Information Systems Department

 

To:

Dave Corliss, City Manager

From:

James Wisdom, Information Technology Director

cc:

Brienne Wilkins, Purchasing Specialist

Date:

March 24, 2014

Re:

Phone Systems Support Annual Renewal

 

Phone System Support

City Bid No. B08011 was for annual support for supporting phone telecommunication systems for various locations including City Hall, Kaw Water Treatment, Wastewater Treatment Plant, Law Enforcement Center, Investigations & Training Center, Nature Center, Maintenance Garage, and the Indoor Aquatic Center.  The bid was awarded to Innovative Service Solutions, Inc. (ISS).  Siemens has dropped support for these systems and our vendor has purchased a used model to be able to provide spare parts.  The City is in the beginning stages of replacing these older systems with a Voice over IP (VoIP) system.  Information Technology staff recommends renewing the existing contract for one additional year.  ISS dropped their original bid price 20%, a savings of $4,150.40, and has increased their coverage from 8am to 5pm to 24 hours per day.  ISS has agreed to cancel coverage on systems as we replace them with the new VoIP system.  The coverage is for March 1, 2014 to March 1, 2015.   

 

Expenditure Distribution

The expense is supported by the various departments and would be distributed as in previous years:

Department / Division

Account Number

Amount

Information Technology

001-1-1070-2133

$5,390.60

Information Technology

001-1-1070-2420

$1,509.34

Police

001-2-2110-2367

$1,890.40

Police

001-2-2120-2420

$561.34

Police

001-2-2144-2420

$981.82

Police

001-2-2150-2420

$420.48

Police

001-2-2160-2420

$138.76

Public Transit

211-4-4180-2432

$1,440.06

Utility Billing

501-1-1069-2133

$646.85

Utilities

501-7-7100-2133

$431.23

Utilities

501-7-7220-2325

$952.00

Utilities

501-7-7310-2325

$960.00

Solid Waste

502-3-3510-2133

$359.36

Solid Waste

502-3-3520-2133

$359.36

Central Maintenance Garage

504-3-3210-2135

$560.00

 

Total

$16,601.60

 

Recommendation Action

Information Technology recommends approving the renewal of the existing phone system support maintenance agreement for eight locations (City Hall, Kaw Water Treatment Plant, Wastewater Treatment Plant, Law Enforcement Center, ITC Police Building, Nature Center, Central Maintenance Garage, and the Indoor Aquatic Center) for phone system CBX parts and maintenance services to Innovative Service Solutions for an annual cost of $16,601.60.